Terms and Conditions

By using this website you agree to our terms and conditions.

If you have any questions please get in touch with our Xin Chào Vietnamese Cuisine:
Tel: +43 1 9437859
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


1. Minimum order value
The minimum order value is 15 EUR (excluding delivery charges).

2. Payment
To successfully place your order, you must pay online by debit card, credit card or through your paypal account. You can also choose to pay after receipt of invoice. We will email you the invoice and the goods will be dispatched as soon as we have received your payment into our bank account. Goods remain the property of Xin Chào Vietnamese Cuisine until paid for in full. Risk passes on delivery of the goods.

3. Delivery
We only delivery free for order over 15 EUR and delivery in 6th district and surroundings. Other districts by agreement.

4. Prices
The prices are stated in EUR. You may use the currency converter in the navigation menu to convert the EUR amount into another currency. Your payment will be made in EUR and the currency converter is for approximate conversion only.

5. Cancellations
Should you wish to cancel your order please call us on +43 1 9437859. As long as your order has not been dispatched we will issue a full refund to your original payment card.

6. Information on this website
While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether expressed or implied in relation to its accuracy.

7. Privacy Statement
We handle all information supplied to us by our customers & registered users of our web site with the utmost confidence. We do not share our customers' information with any third party and all information supplied to us is used entirely for our own purposes in accordance with our terms of trading. Order information and payments are taken using an SSL Certificate with a secure 128 bit encryption. (SSL is the standard security technology for creating an encrypted link between a web server and a browser). We accept all major credit and debit payment cards on our website. You can also pay using the Paypal. Payment will be taken immediately upon our acceptance of your order. We use Paypal Website Payments Pro for processing our online transactions. As a result, all financial or credit card data you supply will be processed and stored by Paypal. Paypal will be responsible for storing your financial details securely and in accordance with their own privacy policy, which you can read here. Paypal comply with the Payment Card Issuer (PCI) requirements on data security, and any payment card information and other financial details collected by Paypal will be stored and used in accordance with those security standards. Xin Chào Vietnamese Cuisine do not store any of your financial details. By agreeing to our terms and conditions you allow us, on occasion, to email you with relevant special offers / services or details on new products we feel may be of interest to you. These mailings will be relevant to our industry and you can, at any time, opt out of receiving these mailings by contacting us by email with 'opt out' in the subject header of your email.We store your personal details to process your order. We do not share your date with third parties.

8. Contact
For further information or if you have any questions please contact us: Xin Chào Vietnamese Cuisine Gumpendorfer Strasse 127, 1060 Wien, Österreich, Tel +43 1 9437859, info(at)xinchao.at